Refund policy
Return & Exchange Policy
Can I return or exchange items?
Yes, returns and exchanges are allowed under certain conditions.
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Non-Returnable Items
• Underwear
• Swimwear
These items cannot be returned or exchanged for hygiene and safety reasons.
If you are unsure about your size, please do not order these items.
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Return & Exchange Conditions
• Orders can be inspected upon delivery while the courier is present.
• Any unwanted item must be returned immediately to the courier.
• The item price will be deducted from the total order amount.
• If the entire order is refused, only the shipping fees will be charged.
🚫 Once the courier leaves, no return or exchange is allowed.
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Service Misuse Policy
Customers who misuse this service by repeatedly ordering many items and receiving only a few will be restricted from placing future orders.
• The customer must receive at least 60% of the total ordered items.
• Failure to comply will result in order cancellation and shipping suspension.